Terms & Conditions

Last updated: February 2026

These Terms & Conditions govern your use of the Boho Stones website and the purchase of any products from us. By accessing this website or placing an order, you agree to be bound by these Terms & Conditions.

Boho Stones operates as a sole trader business in Australia.

1. Definitions

• “We”, “us”, “our” refers to Boho Stones
• “You”, “your” refers to the customer or website user
• “Products” refers to all jewellery and goods offered for sale on our website

2. General

We reserve the right to update or amend these Terms & Conditions at any time. Any changes will take effect immediately upon publication on our website.

You agree to use this website for lawful purposes only and not in a way that infringes the rights of others or restricts their use of the site.

3. Orders & Acceptance

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

• Refuse or cancel an order at our discretion
• Limit quantities purchased per customer
• Cancel orders due to errors, inaccuracies, or product unavailability

Once your order is confirmed and payment is received, a confirmation email will be sent to the email address provided at checkout.

4. Pricing & GST

All prices listed on our website are in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to change prices at any time without prior notice. Price changes do not affect orders that have already been accepted and paid for.

5. Payments

We accept payment via:

• Stripe
• PayPal
• Afterpay
• Apple Pay
• Google Pay

Payment is taken in full at the time of checkout.

By completing a purchase, you confirm that:

• You are authorised to use the selected payment method
• The payment details provided are accurate
• Sufficient funds are available

Payment Providers

Payments processed via third-party providers (including Stripe, PayPal and Afterpay) are subject to their own terms and conditions. Boho Stones does not store full payment details and is not responsible for errors or issues arising directly from third-party payment platforms.

Any fees, interest, or charges applied by payment providers are the responsibility of the customer.

6. Shipping & Delivery

Shipping, delivery timeframes, risk transfer, lost or damaged parcels, and authority-to-leave options are governed by our Shipping, Delivery & Returns Policy, which forms part of these Terms & Conditions.

Estimated delivery times are provided as a guide only and are not guaranteed.

7. Returns, Exchanges & Faults

Returns, exchanges, change-of-mind purchases, warranty claims, and faulty goods are governed by our Shipping, Delivery & Returns Policy, which complies with Australian Consumer Law (ACL).

Nothing in these Terms excludes or limits your rights under Australian Consumer Law.

8. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under Australian Consumer Law.

You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

9. Product Care & Use

Our jewellery is handmade and delicate by nature. Natural variations, minor imperfections, and wear over time are part of the character of handmade jewellery and do not constitute faults.

We are not responsible for damage caused by:

• Improper care or storage
• Exposure to water, chemicals, perfumes, or cosmetics
• Accidental damage
• Normal wear and tear

Care instructions provided on our website should be followed to ensure longevity.

10. Intellectual Property

All content on this website — including product designs, images, photographs, logos, branding, text, and descriptions — is the intellectual property of Boho Stones unless otherwise stated.

You may not reproduce, copy, distribute, modify, or use any content for commercial purposes without our prior written consent.

11. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential losses arising from the use of our website or products
• Our liability for any claim relating to goods supplied is limited to the value of the goods purchased

Nothing in these Terms limits or excludes liability where doing so would be unlawful under Australian Consumer Law.

12. Website Use & Availability

We do not guarantee uninterrupted access to our website. We may suspend, withdraw, or modify the website at any time without notice.

We are not responsible for technical issues beyond our control, including website downtime, hosting issues, or third-party platform outages.

13. Privacy

Your use of this website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

14. Governing Law

These Terms & Conditions are governed by the laws of Australia. Any disputes arising under these Terms shall be subject to the jurisdiction of Australian courts.

15. Contact

If you have any questions about these Terms & Conditions, please contact us at:

📧 admin@bohostones.com.au